LokalRents Matketplace Privacy Policy

Last Updated: 25 April 2025

At LokalRents Marketplace, we are committed to protecting your privacy and ensuring that your personal data is processed in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine laws. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you access our website "www.lokalrents.com" and use our services.

By using our website and renting products through LokalRents Marketplace, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect personal information that is necessary for the use of our services. The types of personal data we may collect include, but are not limited to:

Personal Identification Information:

Name, email address, phone number, home address, billing address, and payment details.

 

Account Information:

Username, password, and account preferences.

 

Transaction Information:

Rental history, payment transactions, and delivery or pickup details.

 

Device and Usage Data:

IP address, browser type, device type, operating system, browsing behavior, and interaction with the Site.

 

Marketing Data: Preferences for communications, such as newsletters and promotions.

 

At LokalRents Marketplace, we offer users the convenience of signing into their account using their Google and Facebook credentials through Google and Facebook Login. This policy outlines how this feature works and how we handle your data. Please check our Google Login and Facebook Login Policy.

 

2.How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services:

 - To process your orders, manage your account, and fulfill rental transactions.

Customer Support:

 - To communicate with you regarding your rentals, respond to your inquiries, and assist with any issues.

Payment Processing:

 - To facilitate payment transactions and manage billing.

Improvement of Services:

 - To analyze usage patterns, improve the functionality and performance of our Site, and offer personalized recommendations.

Marketing and Communications:

 - To send you marketing materials, updates, and special offers (with your consent, where applicable).

Compliance with Legal Obligations:

 - To comply with applicable laws and regulations, including responding to legal requests or obligations.

 

3. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate technical, organizational, and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. This includes encryption, secure storage practices, and restricted access controls.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Data Sharing and Disclosure

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers:

        We may share your information with trusted third-party vendors, contractors, or service providers who assist us in operating our business, processing payments, or fulfilling rental transactions (e.g., payment processors, delivery services).

 

Legal Compliance:

        We may disclose your information if required by law or to comply with a legal obligation, such as a court order or government request.

 

Business Transfers:

         In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.

 

We ensure that any third parties with whom we share your information comply with data protection standards and are bound by confidentiality agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site, personalize content, and analyze web traffic. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

You can choose to disable cookies through your browser settings. However, please note that some features of the Site may not work as intended without cookies.

6. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data:

Right to Access:

 - You have the right to request access to the personal information we hold about you.

 

Right to Correct:

 - You have the right to request the correction of any inaccurate or incomplete information we hold.

 

Right to Object:

 - You can object to the processing of your personal data for specific purposes, including marketing.

 

Right to Erasure:

 - You can request the deletion of your personal data, subject to certain legal requirements.

 

Right to Data Portability:

 - You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

 

Right to Lodge a Complaint:

 - If you believe your privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC) in the Philippines.

 

To exercise any of these rights, please contact us using the details below.

7. Data Retention

           We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal data is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws.

8. Children’s Privacy

           Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under the age of 18, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

          We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will post the updated Privacy Policy on our Site, along with the effective date of the revision. Please review this Privacy Policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

LokalRents Marketplace

Email: lokalrents@gmail.com

Phone: +639615653790

Address: Purok 7 Sitio Esperanza, Brgy. Conception, Ormoc City, 6541, Leyte, Philippines